Technical consultancy:
Our technicians always consult to customers willingly so that the customers can be completely safe when choosing our products with properly technical specification in order to meet the equipment demand of the customers.
Assembly support:
When valued customers choose our products that make you worried about assembly, the customers are safe, because we have the team of technicians who will support and guide the customers in installing products into system till the machine system operate well.
Place delivery:
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To customers in Hochiminh city area and neighbourhood: our companies will deliver freely with valued Invoice, for small valued orders, our companies will arrange “proper Delivery Order” or share delivery fees with customers.
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To customers who are far away to Hochiminh city area: the company will deliver to the customers’place by express service. Our company have cooperated with prestige express companies, so making sure of the time of delivery to the valued customers. Charges for big orders will be free, for small orders, our companies will share this charge together with customers.
Goods return:
Goods returning at our company is easily carried out. Goods are not correct at model codes, technical specification due to be mistaken will be returned or converted into other products very conveniently and fast after being consulted by our staff with condition, products have not yet installed up and guaranteed new 100 percent (100%).
Customer care:
Our company always have a staff to follow up orders supplied to customers in order to handle in time about goods, guiding to use products, supporting customers problems concerning to products happened in the process of using products that our companies supplied.
Product warranty:
All products supplied by our company are properly guaranteed according to Agency regulations.